Remote Support Services

On the road? Not sure who to call? Your only one click away.

Computer running too slow? Receiving confusing error messages? Allow one of our experienced technicians to troubleshoot your computer remotely. With this convenient service there is no need to schedule an appointment, and you are able to communicate with our technicians using the included messaging system. This means that you are able to ask our knowledgeable technicians questions to ensure that the issue is resolved.

Is it secure?

Yes. When you launch our Remote Support tool your are initiating a 128-bit encrypted secure connection between your computer and our technician's computer. This allows a unique one-to-one session that no one else can view OR access during the session. That ensures your security and privacy.

What operating systems are supported?

Our services works across nearly all Windows operting systems, including:
Windows 7
Windows Vista
Windows XP
Windows 2000
Windows 98/95

How much does it cost?

Our service costs $45 for the first hour and then 99¢ each minute after that. We still honor our 30 day guarantee for all remote support services, if we cannot fix the issue remotely, give us a call when your back in town and we will correct the problem at no additional charge.